Refund policy

Last updated: 11/07/2024

At Glad That You Came, we strive to provide you with high-quality products and excellent service. Due to the nature of our products, all sales are final. Please carefully review our No Refund Policy before making a purchase.

1. Non-Refundable Items

All of the products sold on Glad That You Came are non-refundable. Once the purchase is completed, we are unable to offer any refunds, returns, or exchanges, except as required by law.

2. Exceptions

Refunds will only be issued in the following cases:

• The product received is damaged or defective.
• The wrong product was shipped.

In such cases, you must contact us within 14 days of receiving your order at support@gladthatyoucame.com with your order number and a detailed description of the issue. We will evaluate your case and provide a replacement or exchange if applicable.

3. How to Contact Us

If you have any questions regarding your order or this policy, please contact our customer service team at support@gladthatyoucame.com.

Thank you for your understanding and for shopping with Glad That You Came.